iQIES is the Internet Quality Improvement and Evaluation System and home to everything you need to manage provider and patient information and ensure quality healthcare for the most vulnerable patients.
This web-based system allows you to work smarter through streamlined workflows, powerful reporting capabilities, and intuitive design.
Access this important information at any time and on any device.
Software Resources
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Reference & Manuals
CMS iQIES Survey & Certification FAQs/Q&As
Dec 08, 2025
- Nursing Homes Post-Launch Providers, Intakes, and Enforcement FAQ (58KB) [Posted 12/8/2025]
- Nursing Homes Providers - Question and Answers [Posted 12/8/2025]
- Nursing Homes Intakes - Question and Answers [Posted 12/8/2025]
- Nursing Homes Enforcements - Question and Answers [Posted 12/8/2025]
- Nursing Homes ePOC - Question and Answers [Posted 12/8/2025]
- Nursing Homes Pre-Launch Office Hours - Questions and Answers [Posted 7/21/2025]
- Nursing Homes Surveys Office Hours - Questions and Answers [Posted 7/10/2025]
- FAQs: Nursing Home Launch (PDF 221 KB) [Posted 12/8/2025]
- FAQs: Training Sessions & Monthly Office Hours-HHA & ASC (Version 5.0) (PDF 646 KB) [Posted 07/19/2024]
- FAQs: Offline v1.0 (PDF 238 KB) [Posted 04/16/2024]
CMS iQIES Survey & Certification User Manuals
Oct 01, 2025
- CMS iQIES S&C User Manual: Manage a Provider v2.2 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: Manage a Survey v2.2 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: Manage a Survey LTC Facilities v1.3 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: Manage an Intake v2.3 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: Manage an Enforcement v2.2 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: CMP/CMPTS v2.1 (Posted 07/22/2025)
- CMS iQIES S&C User Manual: Letter Template Management v2.1 (Posted 07/23/2025)
- CMS iQIES S&C User Manual: Letters, Notes, and Attachments v1.0 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: Manage a Form v2.2 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: ePOC - Survey Team v1.3 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: ePOC - Provider ePOC Admin Role v1.3 (Posted 10/01/2025)
- CMS iQIES S&C User Manual: Health Comparative Survey v1.1 (Posted 07/22/2025)
- CMS iQIES S&C User Manual: Offline v2.1 (Posted 07/07/2025)
- CMS IQIES S&C: NH Launch Anticipated Reports (Posted 07/16/2025)
iQIES Dashboard Office Hours Q&A
May 23, 2023
iQIES Idea Portal User Manual and FAQs
Jul 28, 2023
iQIES Job Aids
Dec 18, 2025
- CLIA Data Exchange Job Aid v2.0 (Posted 12/18/2025)
- S&C ASC Enforcement in iQIES (Posted 7/26/2022)
- S&C Deeming Updates (Posted 7/26/2023)
- S&C Delete an Intake Job Aid v1.0 (Posted 06/25/2025)
- S&C Enforcements Job Aid v2.0 (Posted 01/25/2024)
- S&C ePOC Survey Team Job Aid v1.0 (Posted 12/05/2025)
- S&C IDR/IIDR Job Aid v1.0 (Posted 12/05/2025)
- S&C Immediate Jeopardy Job Aid (Posted 9/19/2022)
- S&C Intakes Job Aid v2.0 (Posted 01/25/2024)
- S&C Job Aid - How to Print from iQIES v1.0 (Posted 08/23/2021)
- S&C Letter Template Management Job Aid v2.0 (Posted 01/25/2024)
- S&C Provider ePOC Admin Job Aid v1.0 (Posted 12/05/2025)
- S&C Providers Job Aid v2.0 (Posted 01/25/2024)
- S&C Survey Revisits and IJ Workflow Presentation (Posted 07/22/2024)
- S&C Surveys Job Aid v2.0 (Posted 01/25/2024)
iQIES Managing User Information Guide and Quick Start Checklist
Feb 16, 2023
iQIES MDS 3.0 and Assessment Management User Guides/Documents
Nov 18, 2025
iQIES Onboarding Guides
Dec 05, 2025
iQIES Reports Training Materials
Dec 18, 2025
iQIES Security Official
Jan 22, 2024
iQIES Training Environment Access Instructions for State Agencies and CMS Locations
May 27, 2025
- iQIES S&C Training Environment Access SAGU, Contract Surveyor, CMSGU, CMSVO Job Aid v3.1 (PDF 2.18 MB) [Posted 04/08/2025]
- iQIES S&C Nursing Homes - Survey Workbook for the Training Environment (PDF 421 KB) [Posted 05/27/2025]
- Updated Facility Floor Plan (PDF 192 KB) [Posted 04/15/2025]
- Practice Shell - Matrix for Providers - For Hall A Only (PDF 189 KB) [Posted 04/15/2025]
- Practice Shell - Matrix for Providers - For Hall E Only (PDF 161 KB) [Posted 04/15/2025]