The QIES Technical Support Office (QTSO) website, located at https://qtso.cms.gov/, is moving towards the single sign-on option for the secure side of the website. In order to achieve this, those who currently have access to the secure side of the website will need to register for a Health Care Quality Information Systems (HCQIS) Access Roles and Profile (HARP) account. Included are instructions for registering for HARP.
To register for access to the secure side of qtso.cms.gov, follow the steps below.
- Register in the HARP system at: https://harp.cms.gov/register/profile-info. HARP uses Experian to remotely verify a user's identity by applying the data that a user provides, such as date of birth and social security number, to generate a list of personal questions for the user to answer to verify his or her identity. PLEASE NOTE: Some users who attempt to register in HARP may receive an error message stating that their email address already exists. This most likely means that you have completed some level of identity proofing in the past and that you have an EIDM account. If this is the case, you will need to login to HARP using your EIDM login information. If you don't remember your login information, you will need to contact the iQIES Service Center at firstname.lastname@example.org or 1-800-339-9313.
- After you register in the HARP system, you will be directed to set up two-factor authentication.
- Once two-factor authentication is set up, ALL HARP users will need to access HARP and request a user role. Select "User Roles" in the top right corner of the HARP screen and select QTSO. You will then need to select the "QTSO State User" role in order to access the secure side of the website.
- Once you have received approval for the requested user role, login to QTSO at the following URL: https://qtso.cms.gov/user/login using your HARP User ID and Password. Next, verify your account using two-factor authentication and then select 'Submit.' PLEASE NOTE: Your previous login information for accessing the secure side of the website indicated above will no longer work.