Jul 13, 2020
Greetings iQIES Users:
There are new resources available to help you better understand user roles in iQIES and managing user information. The iQIES User Role Matrix provides detailed information on iQIES user roles and actions to assist you in determining which role best fits your needs. Knowing the actions you wish to perform in iQIES will help you determine the user role to select. Please refer to the iQIES User Role Matrix here: https://qtso.cms.gov/system/files/qtso/User%20Roles%20Matrix_508_1.pdf
The Managing User Information Guide provides instructions on how to manage your HARP user ID and password and My Profile in iQIES. Please refer to the Managing User Information Guide here: https://qtso.cms.gov/system/files/qtso/Managing%20User%20Information_508.pdf
Users are encouraged to review the iQIES User Role Matrix and Managing User Information Guide prior to contacting the QTSO Help Desk. If you still have questions, please contact the QTSO Help Desk at iQIES@cms.hhs.gov or by phone: 800-339-9313.