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Welcome and thank you for joining the Installing Juniper Software to Access CMSNet training module.
The Juniper software allows you access CMS’ private network where the QIES systems reside.
During this training, you will be provided information about the following topics: the QTSO website, the Installation Guide for CMSNet Remote Users, next steps after the Juniper software is installed, important tips, and CMSNet Help Desk contact information.
The Installation Guide for CMSNet Remote Users is available to you on the QTSO website.
A link to access the installation guide is available in the second email you received when registering for your CMSNet user ID as referenced in Module 1.
From the QTSO website home page, select the CMSNet Information link and the CMSNet Information page will display.
Locate and select the Installation Guide for CMSNet Remote Users,
and the Installation Guide for CMSNet Remote Users as shown here, will display.
As you can see, the guide provides step by step instructions for completing this portion of the process.
You are encouraged to print the guide prior to beginning the steps to download the required software to your PC.
For successful software installation, you must complete the steps exactly as identified in this instruction document.
Once the Juniper software has been successfully installed, you will see a web bookmark for Hospice Providers titled Hospice.
The bookmark allows you to advance to the CMS QIES System for Providers – Hospice Welcome page.
The QIES Systems for Providers - Hospice Welcome page looks very similar to the QIES System for Providers Welcome page shown in the Installation Guide.
Next steps after the Juniper software is installed. As mentioned a moment ago, a Hospice link will be available to you once the Juniper software is successfully installed on your PC and you are logged into the CMS Network.
Select the Hospice link to access the CMS QIES Systems for Providers - Hospice Welcome page.
The Hospice Welcome page contains a link to access the Hospice User Registration application where you will register for your QIES User ID, which is the next step in the process.
Important tips: You must have administrative privileges to install the Juniper software on your PC.
Contact your IT support personnel for their assistance with this step if you do not have administrative privileges.
The administrative privileges are only necessary for the set up and first successful log in to the Juniper client.
Refer to the Installation Guide for CMSNet Remote Users for additional information regarding administrative privileges.
Once you are logged into the CMS Network, you will not be allowed to access the internet, network printers, or email until you log out of the network.
Should you require assistance with any of the functions outlined in the Installation Guide for CMSNet Remote Users or if you have difficulty connecting to the CMS Network after you have completed the software installation, contact the CMSNet Remote User Help Desk by phone at (888) 238-2122.
This concludes the Installing Juniper Software training module. You are now ready to begin Training Module 3 - Obtaining a QIES User ID.
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